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Responsibilities: Respond to customer inquiries via email or phone. Prepare and follow up on quotations, sales orders, and invoices. Coordinate with warehouse, and procurement teams for delivery schedules. Input and manage sales orders in the ERP system. Track order status and inform customers of delivery updates or delays. Ensure accuracy of pricing, discounts, and terms in all documentation. Maintain strong relationships with existing clients. Follow up on outstanding quotations and close sal…