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About the Role This is a technical, customer-facing role at an early-stage B2B AI SaaS company building automation software for sales workflows in distribution and manufacturing. You will own production issue resolution end-to-end, sitting at the intersection of engineering, product, and customers, and will directly shape how support scales as the company grows. What You'll Do Investigate and reproduce production issues across the product, data layer, integrations, and workflows. Dive into logs…
