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About the Role Own the end-to-end customer journey for a healthtech software service used by veterinary practices. As the first dedicated customer success hire, you will build trusted customer relationships and establish processes that support retention and growth. What You'll Do Manage onboarding, ongoing support, customer check-ins, renewals, and account expansion. Handle support tickets and serve as the primary contact for veterinary practice customers. Conduct regular customer calls in Germ…
